Last updated: 08/09/2023

1. Introduction
Welcome to Mattress Clearance, a division of Serenity Bedding Pty Ltd ("we," "our," or "us"). At Mattress Clearance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Australian privacy laws.

2. Information We Collect
We may collect various types of personal information from you, including but not limited to:
2.1. Personal Identification Information: This may include your name, address, email address, phone number, and other contact details.
2.2. Payment Information: We may collect payment information, such as credit card details, to process transactions.
2.3. Browsing Information: We may collect information about your use of our website, including your IP address, browser type, operating system, and browsing habits.
2.4. Communication Information: We may collect information from your communications with us, such as emails or customer service inquiries.
2.5. Cookies: We may use cookies and similar technologies to collect information about your online activities on our website.

3. How We Use Your Information
We use your personal information for various purposes, including but not limited to:
3.1. Providing our products and services to you.
3.2. Processing and fulfilling orders.
3.3. Responding to your inquiries and providing customer support.
3.4. Sending promotional and marketing communications (only if you have consented to receive them).
3.5. Improving our website and services.
3.6. Complying with legal obligations.

4. Disclosure of Your Information
We may disclose your personal information to third parties under the following circumstances:
4.1. Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies.
4.2. Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests from government authorities.
4.3. Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Your Choices
You have the following rights concerning your personal information:
5.1. Access: You can request access to the personal information we hold about you.
5.2. Correction: You can request corrections to inaccuracies in your personal information.
5.3. Deletion: You can request the deletion of your personal information, subject to legal obligations.
5.4. Marketing Communications: You can opt out of receiving marketing communications from us at any time.

6. Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective from the date of posting.

8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Serenity Bedding Pty Ltd
1/800 Princes Hwy, Springvale VIC 3171
info@serenitybedding.com.au
03 7064 4814

9. Additional Information
For additional information on privacy laws in Australia and your rights, you can contact the Office of the Australian Information Commissioner at https://www.oaic.gov.au/.